Policies:
Individual product descriptions are claims of the manufacturer and/or distributor and are not guaranteed accurate. Prices subject to change without notice. Mistakenly posted prices and/or options on the website do not obligate us to those incorrect prices and/or options. We reserve the right to refuse to sell to anyone for any reason.
Invoice Discrepancies:
Tower Supply Company Inc. must be notified of any discrepancies on quantity or pricing within 10 days of marked invoice date.
Submitting Purchase Orders:
All purchase orders must be in formal PO format and submitted to Sales@Towersupplyco.com. This applies to both CC orders and open account orders.
Changes to Purchase Order:
Once a purchase order has been processed and an invoice has been issued, there is a 24 hr grace period to make any changes to the issued PO. After the 24 hr grace period, no changes can be made. Your option is to cancel the order and submit a revised PO that will be entered with a new ship promise date. Once an order has been packaged (Typically 1 day before the ship date), a cancellation charge may be assessed.
Local Delivery:
All purchase orders eligible for in-house local delivery are subject to a minimum of $100.00. This does not include the 4% CC surcharge or delivery fee (if applicable). This minimum applies to a single PO shipping to one (1) address. Multiple delivery addresses within a single PO will incur multiple delivery charges. All purchase orders eligible for complimentary in-house local delivery services must be within a 25/mile radius. Any delivery addresses outside the complimentary 25/mile radius and/or any PO not exceeding the $250.00 minimum will be subject to a delivery fee of $40.00 (Not to exceed 50/miles).
Payment Terms:
We accept all major Credit Cards, Check and E-Check at the point of sale. For information on establishing an open account with us, please contact our credit department at (800) 969-6573 or email us at Info@towersupplyco.com. ACH or Check accepted for account balances.